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["LEBANON VEHICLE SHARING"]
["Q&A"]
["01-\nWhy do we have to share movements?","Within NGO road transport accounts for a big part of budgets as well as environmental footprint (co2 emissions).\n\nAmong the different leverages of actions to reduce transport emissions, increasing the number of passengers riding in 1 single vehicle circulating on the road allows to reduce costs (rental, fuel...), reduce environmental footprint (co2 eq. emissions, pollution, noise...), reduce the traffic jam, reduce the potential for traffic accidents\n\nCase studies on the lebanon project have demonstrated strong impact already on costs and emissions."]
["02-\nHow does it work ?","Participating agencies put in common their respective movement plans on a weekly basis and identify opportunities to share movements.\n\nOn this shared table, they then allocate the passengers to the vehicles and trips proposed by other agencies that have seats available.\n\nThe agency providing the vehicle is then in charge of implementing the shared movement in compliance with the set minimum requirements (safety, speed limits, departure time...). The vehicles used are therefore already belonging or being rented by the agencies participating to the project.\n\nEach movement shared allows to reduce costs of operation and environmental emissions for participating agencies, those savings are to be fairly shared between participating agencies (work in progress)."]
["03-\nDoes ride sharing applies to all my movements ?","No.\nFor now ride sharing among agencies focuses on intercity movements.\nThose routes are used on a daily basis by many organisations that circulate in their respective vehicles with limited numbers of passengers."]
["04-\nWhen did this project started ?","2022-05-01"]
["05-\nWho are the partner agencies? ","Acted, MdM, ACF, SI, TDH, WVI, CONCERN, DRC"]
["06-\nWhat are the current meeting points?","See meeting points here:\n\n\nThey are all selected with criterias:all provide safety (not immediatly on the road), parking availability (to allow passengers to come directly to the meeting points, although the initiative doesn't guarantee parking spots) and a coffee shop nearby :)."]
["07-\nWhat are the departure times? what if I’m late?","In the morning: 8am\nIn the afternoon: 3:30pm\n\nA buffer of max 5 min is agreed upon, after that movements start.\nIf the passengers are here before time, the vehicle can move ahead of time.\n\nThese departures times applies to all intercities movements, regardless the type of vehicle used.\n\nUsers/Passengers are invited to start organizing their days at destination around those timetables, for an overall gain of efficiency.\n\n"]
["08-\nDoes it change how I should book my trips as a passenger?","No. \nThe way you requests for your trips remains unchanged, it’s your agency’s logistician/fleet manager that will dispatch your request to a shared movement.\nProviding your movements requests/planning ahead of time will allow a better journey planning, please do so :)"]
["09-\nWhat does it change for me as a passenger?","The main changes are:\n-departure points and time are now fixed (for intercity movements)\n-you'll be potentially riding with passengers from other organizations \n-you'll be potentially riding within vehicles belonging to other participating organizations"]
["10-\nWhat if once arrived at destination, I still have a need for mobility?","The initiative focuses for now on the 'low hanging fruit': the movement intercities are easier to tackle and offer quite some volume on a daily basis.\n\nYour logistician will have reallocated its fleet assets accordingly in order to allow you to run the last mile to the program activities.\n\n"]
["11-\nIs it safe?","Safety is one of the initiative guiding principles stated in the MoU signed by participating agencies.\n\nSafety practices and protocols have been benchmarked between participating agencies and 'minimum requirements' have been agreed upon:\n-on vehicles preventative maintenance\n-on drivers recruitment, training and performance management\n-on vehicles fitness for purpose\n-on speed limits and movement tracking\n-all vehicles provided covers insurance for all passengers aboard regardless their organisation (within the limit of the number of seats of course).\n\nThe agency providing the vehicle is also in charge of validating the movements, tracking them, informing about incidents, and triggering adecuate protocols in place in case of incident."]
["12-\nIs there a feedback and/or complaint mechanism?","Yes. \nYou can provide your feedbacks to your current logistician. This project being exploratory, your feedbacks/remarks/suggestions are much needed.\n\nRegarding complaint mechanism, you can use your organization existing mechanism, that will be channelled to the initiative."]
["13-\nWhat are the costs involved ?","For the time being: no costs are involved.\nJoining the initiative does not induce costs, actually its meant to generate savings.\n\nThe initiative is meant to use the participating agencies current assets and resources (cars, drivers, dispatchers...).\nBy pooling them, that mechanically reduces costs of operation.\n\nFor the time being the only costs involved by the project is the rental of a 11seater minivan (monthly costs: approx 2000usd), which financing is rotating among agencies on a monthly basis.\n\nThe participating agencies will be working shortly at a 'costs saving sharing model' in order to allow fair repartition of costs among participating agencies but for the time being not costs are reclaimed by agencies providing vehicles to the passengers."]