Innovative Strategies for the road ahead.

Using implementation checks to manage change

A fleet management improvement project will be implemented as per the step-by-step implementation. Improvement projects can require small or large changes, for example:

  • Your organisation is rolling out fleet technology (vehicle tracking, fleet management system or transport booking system)
  • There is a restructuring within the Logistics team and will lead to changes in work schedule for your Drivers
  • You are shifting from dedicated vehicles to a vehicle pooling approach
  • You are introducing a taxi service to meet transport needs in peak periods
  • Your organisation is establishing a TCO-based cost per km charge for private use of vehicles


Whatever the improvement is, if we only follow the workplan, we risk ignoring 3 human factors that affect the implementation:

  1. Speed of adoption: how quickly are people up and running on the new fleet management systems, processes, and responsibilities
  2. Ultimate utilisation: how many (fleet) staff members are using the new improvement
  3. Proficiency: how well are fleet staff performing compared to the level designed in the work plan?

Therefore, it is important to conduct checks throughout the implementation. If the check yields a positive result, we should continue with the implementing the workplan. If it yields a negative result, we should put the workplan aside and identify the corrective actions needed to positively influence staff before continuing with the implementation.

We have provided a downloadable resource below, so you can develop and use 'implementation checks' at every stage of change in your improvement project. 

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